Free on the Hum, every gift set and any order of R500 or more. Orders under R500 pay a flat R99. Every parcel is tracked.

7 to 16 working days, anywhere in South Africa. We pack every order ourselves and send it with a tracked courier. Your tracking number arrives by email as soon as it ships.

Order by 1 December for Christmas delivery.

Yes, to any address in South Africa, with tracking.

Across the room, at least 2 metres from the cot. Never place it inside or on the cot.

Keep it low. A good guide is softer than a running shower. Use the timer so it switches off on its own.

Yes. The Hum has a built-in rechargeable battery, so the sound and soft light keep going when the power is off. Charge it, then use it anywhere without a cable.

It's made as a soft night light for feeds and nappy changes, so it's gentle rather than bright. For reading, use a normal lamp.

Not at all. Light sleepers, shift workers and anyone with noisy neighbours use white noise at night too.

The Baby Shower Gift Set has the Hum, two muslin swaddles and a brush set. The Complete Gift Set adds a gentle nail trimmer, five muslin bibs and six muslin washcloths.

Yes. Type it in the Gift message box in your cart and we'll add a handwritten card.

Of course. Enter their delivery address at checkout. Prices aren't shown on the card.

Card payments (Visa, Mastercard, Maestro and American Express) are processed securely by Yoco. We never see or store your card details.

Return any unused item within 30 days for a refund. If something is faulty within 6 months, we replace it. Email us to start a return.

Use the tracking link in your shipping email. If anything looks wrong, email hello@hushandhum.co.za with your order number.

Email us as soon as possible. If your order hasn't shipped yet, we'll do our best to change or cancel it.